Dear Big Sandy Community,
I want to take this opportunity to first thank this community for welcoming me in with open arms. Over the past year and four months, I have drove back and forth from Fort Benton to work as your Patient Account Representative at Big Sandy Medical Center (BSMC) and Athletic Trainer for Big Sandy High School during the state championship season of the Pioneers. I thoroughly enjoyed meeting and working with all of you. I especially enjoyed the opportunity building relationships with the residents of BSMC Long Term Care and relationships I built working the accounts of the patients of BSMC. For unseen circumstances, I was blindsided and discharged from my position on January 17, 2023. You may have heard I quit and/or resigned from my position, this is 100% false.
In last week’s edition of the Mountaineer, Jessica Ophus wrote an article titled The Tea at BSMC. In this article it talks about HR Karma Hale, Accounts Payable Brittany Sherburn and Sarah Schlepp, it did however leave out billing and Accounts Receivable. Which brings me to questions, and the community should also be asking these questions, who is doing the billing? Who is answering questions about bills at BSMC? These are questions that should be asked since the person who did all this was let go from this position with no explanation. Does the community of Big Sandy want to deal with out of state billers or deal with asking their questions/concerns of their bills over the phone and not have the opportunity/choice to meet with a person face-to-face?
Kellen Kirby
